Application
This unit describes the skills and knowledge required to determine customer needs, use information communication technologies (ICT) to meet network requirements, rectify equipment errors and create appropriate workplace documentation.
It applies to individuals working as installers of internet protocol (IP) networks, enterprise network technicians, network administrators and other network support personnel.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 Prepare for implementation of network routers and switches | 1.1 Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel 1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel 1.3 Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel 1.4 Select and obtain network services and network application requirements according to enterprise procedures 1.5 Obtain identified operating instructions, manuals, hardware and software testing methodologies 1.6 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite |
2 Implement network switches and routers | 2.1 Configure routers and switches according to manufacturer’s specifications and enterprise procedures 2.2 Determine network addressing scheme for network connectivity, and verify using calculations 2.3 Activate, and verify wide area network (WAN) links provide network connectivity 2.4 Enable network services and network applications to the network to complete network connectivity process 2.5 Set up traffic access and filtering according to enterprise procedures |
3 Troubleshoot network switches and routers | 3.1 Monitor network performance and isolate faults using diagnostic and analysis tools 3.2 Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures |
4 Document configuration and troubleshooting records | 4.1 Restore work-site to safe condition according to established safety procedures 4.2 Record and store essential implementation information according to enterprise procedures 4.3 Notify appropriate personnel of completion of the task according to enterprise procedures |
Evidence of Performance
Evidence of ability to:
determine customer networking requirements
configure routers and switches using hierarchical addressing over virtual local area networks (VLANs) to meet network link requirements
enable and control access to network services and applications across the network
diagnose and rectify network hardware and device configuration faults
document configuration information, fault-finding history and remediation action.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
summarise access control lists
give examples of characteristics of a typical enterprise including:
features and applications
work health and safety (WHS) procedures
record keeping procedures
switching and routing protocols and strategies:
hierarchical addressing
multilayer switching
routing protocols
VLAN routing
summarise implementation of enterprise wide area networks (WAN) links
explain network diagnostic and troubleshooting techniques
describe network modelling
specify how to configure and activate network access and security measures
describe the process of configuring switches and routers to enable local area networks (LAN) and WAN links
describe the connection process for enterprise networks using WAN services and applications
describe the purpose of maintaining enterprise network documentation
summarise the process and importance of troubleshooting network faults and implementing recovery actions
describe the use of a hierarchical internet protocol (IP) network address scheme
select and use tools and equipment to analyse enterprise networks.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:
a network facility and workstations
operating instructions, installation documents and manuals
hardware and software testing tools currently used in industry.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.3, 1.4, 2.1, 2.5, 3.2, 4.2, 4.3 | Recognises and interprets technical, legislative and operational documentation to determine job requirements |
Writing | 1.1, 1.2, 4.2, 4.3 | Uses clear, specific and industry-related terminology to produce and update workplace documentation and in communications with relevant personnel |
Oral Communication | 1.1-1.3, 4.3 | Clearly liaises with personnel on technical matters Uses listening and questioning skills to confirm understanding for requirements |
Numeracy | 2.2 | Interprets technical data and performs calculations to verify information |
Navigate the world of work | 1.1, 1.2, 4.1 | Takes personal responsibility for adherence to legal and regulatory responsibilities relevant to own work, and draws attention to any issues that may affect self or others Recognises and follows explicit and implicit protocols and meets expectations associated with own role |
Interact with others | 1.6 | Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction |
Get the work done | 1.4, 1.5, 2.1-2.5, 3.1, 3.2 | Understands key principles and concepts underpinning design and operation of digital systems and tools, and applies these as required including troubleshooting common network problems Takes responsibility for planning and organising own workload, identifying ways of sequencing and combining elements for greater efficiency Implements actions according to a predetermined plan, making adjustments if necessary Makes decisions quickly and intuitively in familiar situations requiring immediate attention, drawing on past experience to identify key variables and determine the best course of action Recognises and anticipates an increasing range of unexpected problems, their symptoms and causes on the basis of safety and specified work outcomes |
Sectors
Telecommunications – Telecommunications Networks Engineering